We offer flexible service programs to commercial accounts

For corporate and commerical customers (i.e. appliance retailers, healthcare institutiones, commercial laundries, property management companies, multi-unit landlords, etc.) who spend over $500 a year on appliance-related parts and labor, Chris’ll Fixit’s Commercial Service Plans potentially improve service quality and lower costs.

Appliances we service include:

• • refrigerators and coolers
  • freezers
  • icemakers
  • stoves
  • ovens
  • ranges (gas and electric)
  • microwaves
  • dishwashers
  • washing machines
  • dryers

(NOTE: For property managers overseeing multiple single-family and condominium-style housing, Chris’ll Fixit also offers HVAC maintenance services at no extra charge.)

Getting down to business

All corporate and commercial accounts pay a non-refundable advance deposit of $500 to lock in their service agreement and discounted rates for the next twelve months. Those funds are applied against parts and service charges when they occur over the year.

As a part of our in-person onboarding process, a Chris’ll Fixit representative will:

• • review the terms of the service plan with you
  • review a census of appliances covered under the service agreement
  • collect service and billing contact information
  • review the insurance coverage provided by us
  • provide a current W-9
  • explain how to use your private web page to initiate service calls and track progress

Plan options worth considering

These plans provide significant cost savings over our standard services offered to homeowners, renters, and small businesses. For accounts opting into a Retained Service Agreement, a monthly retainer fee is billed to pre-pay for a set number of service hours each month. Additional hours spent will be billed as an additional service charge at the contracted overage rate.

*Manufacturer’s Suggested Retail Price

Payment terms

Payment for services and parts is required when the services are rendered and/or parts delivered. Payments can be made via cash, credit card, or check. For corporate accounts in good standing, credit terms can be provided. In those cases, accounts are billed monthly for all parts and services provided since the date of their previous invoice. Payments can be made via cash, check, or credit card. Corporate accounts must pay within 15 days to remain in good standing unless otherwise agreed to by CHRIS’LL FIXIT. Please note that any invoices not paid on time may be subject to a late charge of 1-1/2% per month.

Withholding repair/installation services

CHRIS’LL FIXIT reserves the right to withhold/suspend services from any customer for non-payment of invoices and/or lack of response to communications (electronic or in-person). We will make multiple attempts to contact and serve you, but if you are unresponsive to phone calls, text or email messages, CHRIS’LL FIXIT may elect to cancel your service ticket and return/restock any parts acquired on your behalf.

Disputing charges and fees

If you feel an invoice has been rendered incorrectly or requires additional information in order for you to process and pay our invoices on time, please feel free to email us so we can address your concerns.